Frequently Asked Questions
Everything you need to know about IV therapy, your visit, pricing, eligibility, and our guarantee.
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About IV Therapy
Intravenous therapy bypasses the GI (gastrointestinal) tract enabling your body to absorb 100% of the vitamins, nutrients & fluids. This method quickly and effectively replenishes your body, resulting in a more energized, healthier and better you!
An IV bar is a place where guests can receive IV therapy — starting with 1 liter of normal saline and a combination of vitamins, minerals, NAD+ or antioxidants of your choice. At our IV bars you'll find that we do things a little differently. Every IV is administered by an experienced registered nurse in a spa-like atmosphere. Each location is a welcoming and relaxing environment — with comfortable reclining chairs, TVs, blankets, tea, coffee, essential oils, soft music and even eye masks for those who truly want to relax while rehydrating. Wellness begins from within, and our teams are here to help you along your wellness journey.
An IV bag consists of normal saline administered intravenously by experienced registered nurses. A unique combination of vitamins, minerals, NAD+ and antioxidants can be added to the IV bag by our RNs for additional benefits.
Our IV therapy cocktails are tailored for health, altitude sickness, immunity, athletic recovery, anti-aging, fatigue, jet-lag, over-indulgence & more! We pride ourselves on offering preventative forms of IV Therapy for our clients' general wellness needs. We also offer NAD+ IV therapy.
Your Visit & Experience
IV Therapy typically takes around 1 hour depending on your unique needs, the type of IV therapy you're receiving, and whether or not your service requires a Medical Clearance Exam. We inform all clients to allow at least 1 hour for your IV appointments.
If you're at Hydrate IV Bar for NAD+ IV therapy, this can take up to 3 hours, with most clients taking about 2 hours on average. NAD+ infusions are administered slower as NAD+ creates energy within your cells, and these infusions can feel differently. For those receiving NAD+ IV therapy, we recommend bringing a book, headphones, your computer, etc. to your appointment to enjoy while you sit back and relax!
For all services, our staff will offer a complimentary beverage of your choice (tea, coffee, or water), and a blanket to keep you comfortable.
If you're at Hydrate IV Bar for NAD+ IV therapy, this can take up to 3 hours, with most clients taking about 2 hours on average. NAD+ infusions are administered slower as NAD+ creates energy within your cells, and these infusions can feel differently. For those receiving NAD+ IV therapy, we recommend bringing a book, headphones, your computer, etc. to your appointment to enjoy while you sit back and relax!
For all services, our staff will offer a complimentary beverage of your choice (tea, coffee, or water), and a blanket to keep you comfortable.
IV therapy is generally a comfortable experience, though everyone's pain tolerance is a bit different! There is usually a small pinch once the IV is inserted, then once the catheter is in place, the needle is removed and the IV infused comfortably.
If desired, we can administer a numbing spray at the injection site prior to your IV Therapy insertion.
If desired, we can administer a numbing spray at the injection site prior to your IV Therapy insertion.
Other than feeling great afterwards, the IV Therapy side effects are minor and temporary. You may have possible bruising and soreness at the IV site. Rare side effects include risk of infection & allergic reaction. Our medical professionals are well-versed in identifying and managing side effects in the rare case that it should happen.
One of our accredited and experienced registered nurses will administer your IV during your therapy.
Appointments are highly encouraged but walk-ins are welcome if space allows.
We take standard IV appointments up to one hour before closing, injection appointments up to 15 minutes before closing, and NAD+ services three hours before close.
We offer a build your own IV with our IV therapy add-ons to best customize your needs. If you have any additional questions or specific requests outside of menu or add-ons, please contact your local spa and a respected staff member will best assist you.
We are located in Arizona, Colorado, Utah, and Texas and are expanding across the U.S. Visit our franchise page to learn more about bringing Hydrate IV Bar to your state!
Pricing & Memberships
At Hydrate IV Bar, the cost of an IV starts at $99 for basic saline, and IV cocktails range from $129 to $259. For a full list of prices, check out our menu.
We also offer IV memberships starting at $169/month for The Essential Membership, and $249/month for The Premium Membership. For students, memberships are $139/month. We also offer The Shot Pass, which gives members 50% off all injections!
We pride ourselves in sourcing the best medical supplies for your services and ensure that we hire the most qualified registered nurses to administer them. While you may be able to find more affordable IVs elsewhere, please be aware that they may not have the same professionalism, experience, education, quality, and safety we do at Hydrate IV Bar.
We also offer IV memberships starting at $169/month for The Essential Membership, and $249/month for The Premium Membership. For students, memberships are $139/month. We also offer The Shot Pass, which gives members 50% off all injections!
We pride ourselves in sourcing the best medical supplies for your services and ensure that we hire the most qualified registered nurses to administer them. While you may be able to find more affordable IVs elsewhere, please be aware that they may not have the same professionalism, experience, education, quality, and safety we do at Hydrate IV Bar.
Our services are typically far less expensive than the copays associated with billing insurance. Because of this, we do not accept private health insurance, Medicare or Medicaid. We do, however, accept FSA and HSA accounts. Get reimbursed up to 40% on Hydrate IV Bar services using your HSA/FSA.
Yes! At Hydrate IV Bar we offer several membership options. Visit Membership or Injection Packages to learn more.
Yes! Please visit our intro offer pages.
Yes, we offer 10% off all services, excluding memberships and packages with proof of ID.
Eligibility & Medical Clearance
Yes! With a few guidelines… Hydrate IV Bar now offers select services for pregnant clients under 28 weeks gestation who have passed a Medical Clearance Exam. IVF pregnancies must be at least 13 weeks gestation. Clients may resume service at 6 weeks postpartum.
Services are limited to those on our Mocktail Menu, created specifically for this clientele. Dosages and frequency differ from standard offerings.
Please inquire with your home spa, as not all locations may offer these services.
Services are limited to those on our Mocktail Menu, created specifically for this clientele. Dosages and frequency differ from standard offerings.
Please inquire with your home spa, as not all locations may offer these services.
Yes! With a few guidelines… Minors ages 14–17 can receive select IV services from our Mocktail Menu with parental consent. A legal guardian must be present for both the Medical Clearance Exam and during the service itself. Dosages and frequency differ from standard offerings.
Please inquire with your home spa, as not all locations may offer these services. Student memberships may be purchased with parental consent.
Please inquire with your home spa, as not all locations may offer these services. Student memberships may be purchased with parental consent.
Everyone is different and has unique needs. Some people respond best to a weekly service while others may only require a single session per month.
Some factors that determine IV Therapy frequency include, but are not limited to:
Some factors that determine IV Therapy frequency include, but are not limited to:
- Physical activity
- Nutrition
- Quality of sleep
- Stress
- Medical history
- Age
Our Guarantee
We stand behind every first visit. If you're not satisfied with your first-time service experience at Hydrate IV Bar, you may request a refund under the terms below.
Eligibility
- Available only to clients who have never received a paid service at any Hydrate IV Bar location
- Applies to the client's first paid service only
- Refund requests must be submitted within 7 days of the service date
- The guarantee covers dissatisfaction with the service experience itself; it does not cover individual physiological responses to treatment, which vary from person to person
What's Not Covered
- Medical clearance exams and consultation fees
- Gratuities paid to nursing staff
- Retail products, supplements, and merchandise
- Memberships, packages, and gift card purchases
- No-shows, late-cancellation fees, and services declined onsite due to contraindications identified during medical screening
How Refunds Are Reviewed
- Requests must be submitted through our official Refund Request Form
- Each request is reviewed on a case-by-case basis by our leadership team
- Approved refunds are issued to the original form of payment, up to the amount paid for the original service, not to exceed $150
- Processing may take up to 10 business days from the date of approval
- By submitting a request, the client agrees that Hydrate IV Bar's internal review is the sole avenue for resolution and waives the right to initiate a chargeback or payment dispute for the service in question
Hydrate IV Bar reserves the right to modify these terms at any time without notice. Submission of a request does not guarantee approval.
Request a Refund